Xinhua Stone guarantees careful monitoring and excellent pre and after-sales service. Professional technicians begin to examine the colour of raw materials with standardized colour palette. Each stone piece is correctly coded so to ensure the colour consistency within the development. The company provides consultation at the planning and production stage to better accommodate customer satisfaction. Furthermore, quality control and inspection are constantly being carried out, any problems that arise can be dealt with immediately. Xinhua Stone is currently the only company in China in the mining industry that provides such high level customer service.
　　Xinhua Stone believes that people are the source of its competitive advantage. The company's success is built upon dedicated and skillful technicians who were recruited from technical institutions of related professions from over the country. The company also recognizes people as its major asset and therefore has sponsored the ZHIHUA VOCATIONAL SCHOOL. With ample supply of technicians, the company is heading towards continuous development in the future.